Introduction
At Hyper Hub Studio (“we,” “us,” or “our”), your privacy is a top priority. We are committed to protecting the personal information you share with us when you visit our website or use our services. This Privacy Policy explains how we collect, use, and protect your information, and it complies with industry standards and legal requirements, including the guidelines provided by TCR (The Campaign Registry) for SMS campaigns.
By accessing our website or engaging with our services, you agree to the terms outlined in this policy.
1.Information We Collect
We collect a variety of personal and non-personal information to improve our services and your experience. The types of information we may collect include:
a) Personal Information:
When you interact with us, we may collect the following personal details:
- Contact Information: Name, email address, telephone number, postal address.
- Business Information: Company name, business details, job title.
- Payment Information: Billing details, such as credit card numbers or other payment data (processed securely through third-party payment processors).
2. How We Use Your Information
Your information is used for the following purposes:
- Service Delivery: To provide and manage the services you request, including communication, project management, and customer support.
- Personalization: To tailor your experience on our site and offer recommendations suited to your needs.
- Marketing: To send you promotional materials and updates with your explicit consent.
- Security: To maintain the security of our website and services, and to prevent unauthorized access or fraud.
- Compliance: To comply with legal obligations, such as TCR requirements for SMS campaigns.
3. SMS Text Message Communications
For our SMS text message campaigns, we comply with the requirements set forth by TCR and ensure transparency regarding data usage. If you choose to provide a phone number via our contact forms or other engagement channels, you are agreeing to receive text messages from us. Here’s how we handle SMS-related communications:
- Consent: By submitting your telephone number through our web forms, you consent to receive SMS text messages related to our services. Message and data rates may apply.
- Opt-Out: You can reply “STOP” to any of our text messages to opt out of further communications. Additionally, you can contact us at [insert email] if you wish to revoke your consent.
The webform on our contact page includes the following statement in compliance with TCR guidelines:
“By providing a telephone number and submitting this form, you consent to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.”
4. Data Sharing and Disclosure
We do not sell, trade, or share your personal information with third parties except in the following situations:
- Service Providers: We work with trusted third-party service providers (e.g., payment processors, email service providers) to help us deliver our services. These third parties are contractually bound to safeguard your information.
- Legal Requirements: We may disclose information to comply with legal obligations, such as court orders or regulatory requests.
- Business Transfers: If our company is involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction. You will be notified of any such change.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. Once your information is no longer needed, we securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to improve user experience and analyze traffic. You can choose to block cookies through your browser settings, though doing so may limit your use of some features.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Information: Request that we update or correct any inaccuracies.
- Delete Your Information: Request deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.
To exercise any of these rights, please contact us at [info@hyperhubstudio.com]
8. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. While no method of transmission over the internet is completely secure, we take all reasonable steps to safeguard your information.
9. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when visiting third-party websites.
10. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us, and we will delete such information.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” will be updated.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Hyper Hub Studio
[info@hyperhubstudio.com]
[+1 786 891 8640 | +92 313 4383104]